Free shipping on Singapore orders over $350

How much is shipping within Singapore?

Shipping is a flat rate of S$10 for orders under $350. It is free for orders over $350.

Can I pay on delivery?

For a confirmed order, we require a full payment via credit card.

Do I have to order online?

No, we do accept orders via email at or over the phone +65 6779 0500.

Is GST included?

GST is included in the prices shown throughout our website.

What payment do you accept?

We accept all credit cards. We use PayPal as the payment gateway.

Which currency do you accept?

Our prices are in Singapore Dollars and we accept payment in Singapore Dollars.

When will my order be delivered?

Most orders are delivered within 3 to 5 business days. Custom orders may take longer. Sometimes tracking may not be available if we are using other methods instead of courier.

How will I know when my order is shipped?

You may check the status of the order when you sign into your account, under ‘my orders’.

Do you have a showroom that we can view your products?

Yes, you may visit our showroom. Appointments are preferable so that we can assist in the best way possible. Please call us at +65 6779 0500 for an appointment.

Do you offer bulk discounts?

Yes you may call or email us at +65 6779 0500 or for a quote.

Do you ship outside of Singapore?

Yes we do, please email us at for a shipping quote to your country.

What is your warranty policy?

For whole complete units such as pumps, filters, and lawn mowers the warranty is 1 year from date of purchase for manufacturer’s defects and does not cover problems due to improper installation. There is no warranty for pool accessories and spare parts. Please see individual product description for details.

How do I get after sales support?

You may call or email us at +65 6779 0500 or for assistance.

How do I return/exchange an item?

We accept returns/exchanges within 7 days of purchase. Returned items must be in new, and unused condition – containing all parts, documents, and be packed properly in its original condition box. Do call or email us at +65 6779 0500 or to start the return process. All shipping costs are to be borne by the customer.

Email me when available