Shipping is a flat rate of S$10 for orders under $350. It is free for orders over $350.
For a confirmed order, we require a full payment via credit card.
GST is included in the prices shown throughout our website.
We accept all credit cards. We use PayPal as the payment gateway.
Our prices are in Singapore Dollars and we accept payment in Singapore Dollars.
Most orders are delivered within 3 to 5 business days. Custom orders may take longer. Sometimes tracking may not be available if we are using other methods instead of courier.
You may check the status of the order when you sign into your account, under ‘my orders’.
Yes, you may visit our showroom. Appointments are preferable so that we can assist in the best way possible. Please call us at +65 6779 0500 for an appointment.
Yes we do, please email us at firstname.lastname@example.org for a shipping quote to your country.
For whole complete units such as pumps, filters, and lawn mowers the warranty is 1 year from date of purchase for manufacturer’s defects and does not cover problems due to improper installation. There is no warranty for pool accessories and spare parts. Please see individual product description for details.
We accept returns/exchanges within 7 days of purchase. Returned items must be in new, and unused condition – containing all parts, documents, and be packed properly in its original condition box. Do call or email us at +65 6779 0500 or email@example.com to start the return process. All shipping costs are to be borne by the customer.